Customer Loyalty – If You Can’t Measure It, You Can’t Improve It

08 March, 2019   I   by admin

When it comes to customer loyalty, if you can’t measure it, you can’t improve it. Optimizing a loyalty program is all about the data.

Source: www.claruscommerce.com

It’s not enough to collect customer data, we need to measure it and act on it with personalized offers that communicate Brands are listening to the voice of the customer. #data #voc #customerengagement #loyaltyprograms

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