the first club™ is the first global solutions provider to present a new, better, and more effective way to offer rewards and build loyalty by delivering relevant, digital content that is instantly gratifying to today’s consumers. According to a 2010 Ipsos MORI customer loyalty report, consumer satisfaction with loyalty programs is generally down. How can companies recognize their customers by delivering rewards that are different both in terms of value and relevance?
We can help
the first club™ created a digital rewards program to meet these needs and offer the latest in premium digital content that will engage consumers globally. Using cloud-based technology allows the ultimate in flexibility and the latest in technology. the first club™ solutions can be easily integrated into existing programs, cost-efficient and scalable to capture more of the burn budget, and can create additional revenues and instant qualitative analysis through our real-time customer service portal.
- Flexible design and integration options, tailored digital content packages, complete “Campaign Manager” functions, add localized language portals for each territory (up to 12 languages available at present), and customizable reward currencies.
- Available in more than 12 languages, offers both global and local content (in each region’s native language)
- Fully integrates with any existing loyalty API platform, fulfillment is downloadable completely online in a safe and secure web portal, which is simple and cost-effective to integrate.
Customer relationship building
- Allows for ongoing communication with customers, full transaction tracking and metadata to more effectively measure customer interactions
- a custom program can be branded, fully integrated and operational within 45 days and thefirstclub.com vouchers can be purchased and used in your promotion the same day whereas an internally developed rewards program can take over a year to build out.
Learn more about Benefits for:
- your loyalty programs
- your sales promotion campaigns