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  • <h1>instant gratification</h1> <h3 style="text-align: justify;"><span style="color: #ffffff;">Give your customers what they want, wherever and whenever they want. Over 60 million choices in the best digital content available immediately.</span></h3>

    instant gratification

    Give your customers what they want, wherever and whenever they want. Over 60 million choices in the best digital content available immediately.

  • <h1>customized solution</h1> <h3 style="text-align: justify;"><span style="color: #ffffff;">Because no two brands are alike, the first club™ offers solutions to meet individual business needs. Our solution is fully-branded and leaves you in control of your brand and program.</span></h3>

    customized solution

    Because no two brands are alike, the first club™ offers solutions to meet individual business needs. Our solution is fully-branded and leaves you in control of your brand and program.

  • <h1>international coverage</h1> <h3 style="text-align: justify;"><span style="color: #ffffff;">The only digital rewards platform that provides international and local content based on a user's location. Currently available in 12 languages, with more constantly added.</span></h3>

    international coverage

    The only digital rewards platform that provides international and local content based on a user's location. Currently available in 12 languages, with more constantly added.

  • <h1>customer data collection</h1> <h3 style="text-align: justify;"><span style="color: #ffffff;">Build better customer relationships by understanding and meeting their needs. Our solution allows you to communicate, track and measure the effectiveness of your programs.</span></h3>

    customer data collection

    Build better customer relationships by understanding and meeting their needs. Our solution allows you to communicate, track and measure the effectiveness of your programs.

  • <h1>up-and-running in 45 days</h1> <h3 style="text-align: justify;"><span style="color: #ffffff;">No more waiting to get started. the first club™ can have your loyalty, reward or incentive program fully integrated and operational in just 45 days.</span></h3>

    up-and-running in 45 days

    No more waiting to get started. the first club™ can have your loyalty, reward or incentive program fully integrated and operational in just 45 days.

Customer Service Portal

the first club™ provides a solution for real-time Customer Servicing behind its loyalty platform, a solution used for dealing with customers on queries regarding their interaction with the loyalty platform.

Fully integrated into the first club™ platform, with a vast multilingual FAQ database on the most common issues users may experience.

With our Customer Service tool, we have made it easy and simple for you to view Analytics:

Discover what type of content inspires your customer’s engagement

Qualitative data analysis allowing ROI measurement
Determine lift and time frame for redemption of promotional offers 

 

Take the Tour!

Produce Advanced Customer Service output:

·         View customer history
·         View all Solutions
·         Log cases in real-time
·         Connection to Social Networking

and compile Reports:

·         Create customized reports in real-time
·         Research interactivity
·         Create Promotions

Our customer service tool, enables your team to deliver amazing customer service, with 100% up-time, we are committed to providing you a resource for instant engagement and communication with your customer positively affecting their emotional Brand connection and having the experience of being rewarded for their loyalty.