the first club™ provides a solution for real-time customer servicing behind its loyalty solution used for dealing with customers on queries regarding their interaction with the loyalty platform.

Fully integrated into the first club™ platform, with a vast multilingual FAQ database on the most common issues users may experience.

With our Customer Service portal, we have made it easy and simple for you to view Analytics:

Discover what type of digital content inspires your customer’s engagement

Qualitative data analysis allowing ROI measurement
Determine lift and time frame for redemption of promotional offers 

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Produce Advanced Customer Service output:

·         View customer history
·         View all Solutions
·         Log cases in real-time
·         Connection to Social Networking

and compile Reports:

·         Create customized reports in real-time
·         Research interactivity
·         Create promotions

Our customer service portal, enables your team to deliver amazing customer service, with 100% up-time, we are committed to providing you a resource for instant engagement and communication with your customer positively affecting their emotional brand connection and having the experience of being rewarded for their loyalty.